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Supervised Contact

Our supervised contact service offers a supportive and structured environment for families experiencing challenges in maintaining contact between children and non-resident parents or caregivers.


Our goal is to facilitate meaningful and safe interactions while ensuring the well-being and best interests of the children involved.


Here's what our supervised contact service provides:

Supervised Visitation Sessions:

We offer supervised visitation sessions in a safe and neutral environment where children can maintain contact with non-resident parents or caregivers. Our trained supervisors oversee these visits, ensuring that interactions are appropriate, respectful, and conducive to the child's emotional and physical safety.


Oranga Tamariki, Court-Ordered and Voluntary Services:

Our supervised contact service is available to families involved in Oranga Tamariki and court-ordered visitation arrangements, as well as those seeking voluntary supervision to facilitate safe and structured contact between children and non-resident parents or caregivers.


What we offer

  • Guided support during visits

  • A variety of activity options for children and caregivers

  • Staggered arrival and departure times for added flexibility

  • A child settling-in session to ensure comfort and safety

  • Whānau-directed and child-led play to foster positive interactions

  • Access to kitchen facilities

  • Onsite and offsite visitation (subject to matter)


Who can refer you to the service?


  • Oranga Tamariki

  • Family Court

  • Self-referrals (client-funded, when space allows)

At our supervised contact service, we are committed to promoting the safety, well-being, and healthy development of children and whānau. By providing a supportive and structured environment for supervised visitation, we aim to facilitate positive relationships and meaningful connections that contribute to the long-term stability and happiness of families in our community.



Service Delivery Support Coordinator

Lara Pere

lara@across.org.nz


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