Donation Terms and Conditions
Thank you for choosing to support ACROSS Te Kotahitanga o te Wairua. These Donation Terms and Conditions outline the terms that apply when you make a donation through our website or by other means.
Donations and Payment Methods
Donations can be made as one-off contributions, regular (recurring) donations, or bequests (legacy giving).
Payments can be made using secure methods, including credit/debit cards or direct bank transfers.
Regular donations may be set up on a monthly or four-weekly basis, as specified by the donor.
Receipt and Acknowledgement
A receipt will be automatically generated and sent to the email address provided at the time of donation.
If you require a replacement receipt or a consolidated annual donation receipt for tax purposes, please contact us.
Refund Policy
Donations are generally non-refundable.
In exceptional circumstances (e.g., accidental duplicate donations), please contact us within 14 days at [insert contact details], and we will review the situation.
Privacy and Security
ACROSS respects your privacy and will handle your personal information in accordance with our [Privacy Policy (link)].
Payment information is processed securely, and we do not store full credit card details on our systems.
Use of Donations
All donations are used to support ACROSS’s mission, including providing support services for tamariki, rangatahi, and whānau in our community.
ACROSS reserves the right to allocate funds where they are needed most to maximize impact.
Modifying or Cancelling Regular Donations
Donors may modify or cancel their regular donations at any time by contacting us at [insert contact details].
Please allow 7-10 business days for changes to be processed.
Changes to These Terms
ACROSS reserves the right to update these Donation Terms and Conditions at any time. Changes will be posted on this page with an updated date.