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Donation Terms and Conditions

Thank you for choosing to support ACROSS Te Kotahitanga o te Wairua. These Donation Terms and Conditions outline the terms that apply when you make a donation through our website or by other means.



Donations and Payment Methods

  • Donations can be made as one-off contributions, regular (recurring) donations, or bequests (legacy giving).

  • Payments can be made using secure methods, including credit/debit cards or direct bank transfers.

  • Regular donations may be set up on a monthly or four-weekly basis, as specified by the donor.



Receipt and Acknowledgement

  • A receipt will be automatically generated and sent to the email address provided at the time of donation.

  • If you require a replacement receipt or a consolidated annual donation receipt for tax purposes, please contact us.



Refund Policy

  • Donations are generally non-refundable.

  • In exceptional circumstances (e.g., accidental duplicate donations), please contact us within 14 days at [insert contact details], and we will review the situation.



Privacy and Security

  • ACROSS respects your privacy and will handle your personal information in accordance with our [Privacy Policy (link)].

  • Payment information is processed securely, and we do not store full credit card details on our systems.



Use of Donations

  • All donations are used to support ACROSS’s mission, including providing support services for tamariki, rangatahi, and whānau in our community.

  • ACROSS reserves the right to allocate funds where they are needed most to maximize impact.



Modifying or Cancelling Regular Donations

  • Donors may modify or cancel their regular donations at any time by contacting us at [insert contact details].

  • Please allow 7-10 business days for changes to be processed.



Changes to These Terms

  • ACROSS reserves the right to update these Donation Terms and Conditions at any time. Changes will be posted on this page with an updated date.


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